Refund and Returns

Return and Refund Policy

At Thimidecants.lk, we strive to provide our customers with high-quality decanted perfumes at affordable prices. However, due to the nature of our products, we have a strict no-refund policy. Please read and understand our return policy carefully before making a purchase.

No Refunds

Once a product has been purchased and decanted, it cannot be returned for a refund. Our decants are made individually to order, and opened samples cannot be resold or returned to the original bottle. We recommend carefully considering your purchase before placing an order.

Damaged Decants

In the rare event that your decant is damaged during delivery, we will gladly offer a refund or replacement. However, to qualify for a refund or replacement, you must provide solid video proof of the damaged item upon delivery. Without this video proof, we cannot process a refund or replacement.

Exchanges

We do not offer exchanges for decanted perfumes. If you are unsure about a scent, we recommend purchasing a sample size first to test the fragrance before investing in a larger decant.

Shipping Costs

Shipping costs are non-refundable, regardless of the reason for the return

Contacting Us

If you have any questions or concerns regarding our return policy, please don’t hesitate to contact us at Sales@thimidecants.lk

By placing an order with Thimidecants.lk, you acknowledge and agree to our no-refund policy. We encourage you to carefully consider your purchase before completing your order.